CarSocial Help Center

Your fastest path to a verified first listing.

Follow one clear workflow from desktop installation to a seller-reviewed Facebook Marketplace listing. Start with your name and phone, prepare one vehicle, then choose where to publish.

Quick answers, whenever you need them

carsocial.ai/docs

Search the video library, follow a written guide, or jump straight to the task you need. Updated for CarSocial Desktop 0.2.45.

22

tutorials

10

written guides

EN

with captions

Real app workflow17 secondsEnglish

See the CarSocial workflow before reading a guide.

Import one vehicle, review the details and photos, then check the publishing destination. This demonstration stops before posting.

What this preview makes clear

  • ✓ The URL belongs inside CarSocial Desktop.
  • ✓ The seller reviews the imported data and photos.
  • ✓ Facebook publishing starts only after confirmation.
  • ✓ After a real publication, verify the result on Facebook.
01

Prepare the workstation

Set up CarSocial

Install the app, save the seller information it will reuse, and connect the local Facebook session.

02

Complete one controlled test

Create your first listing

Use one current vehicle URL, verify every detail, publish once, and inspect the result before increasing volume.

03

Keep your inventory accurate

Manage and maintain

Sync and import inventory, review local and Facebook prices, maintain listing records, and resolve a blocker.

Watch one task at a time

Find your next step

Updated for CarSocial Desktop 0.2.45. Every clip includes English narration, optional captions and readable steps. App examples use demonstration data. Earlier Facebook recordings are labeled on screen; Facebook’s layout may vary.

22 of 22 tutorials

11 sec

Quick guide · English

Choose the correct installer

Pick Windows, Mac Apple Silicon or Mac Intel for your computer.

Read the steps

Open carsocial.ai/download on your computer. Choose Windows x64 for Windows, Apple Silicon for an M-series Mac, or Intel for an Intel-based Mac. On Mac, About This Mac identifies the chip. Follow the written installation and activation guide next.

Open the written guide →
15 sec

Quick guide · English

Set up your seller profile

Start with your name and phone; website and advanced settings can wait.

Read the steps

Choose Complete my profile. Add the seller name buyers should see and a contact phone number. Advanced settings are optional for the first step. Choose Save and continue, then connect Facebook.

Open the written guide →
8 sec

Quick guide · English

Connect your Facebook account

Open the local sign-in window, then check which Facebook account is connected.

The sign-in transition uses a demonstration session. No credentials are shown.

Read the steps

Choose Connect Facebook in the seller control center. Complete sign-in and any two-factor check privately in the Facebook window. Return to CarSocial and verify the connected account before continuing.

Open the written guide →
8 sec

Quick guide · English

Switch your Facebook account

Change the connected account without removing your CarSocial inventory.

The sign-in transition uses a demonstration session. No credentials are shown.

Read the steps

Choose Switch account and read the confirmation. Sign in privately with the intended Facebook account, then check the connected name in CarSocial. Switching the browser session does not delete your vehicle drafts.

Open the written guide →
8 sec

Quick guide · English

Import one vehicle by URL

Import available details and photos from a direct vehicle page into a draft.

Read the steps

Choose Add vehicle and keep Import by link selected. Paste a direct vehicle detail URL, choose Analyze Vehicle(s), and review the imported result. Supported fields and photo counts depend on the source website.

Open the written guide →
11 sec

Quick guide · English

Complete missing vehicle details

Resolve readiness warnings using confirmed information.

Read the steps

Open the vehicle’s missing-detail checklist. Confirm the required value against the source, complete the field, and save the correction. Recheck readiness, price, description and photos. Do not invent a value just to remove a warning.

Open the written guide →
10 sec

Quick guide · English

Review and save vehicle details

Check facts, price and description before publishing.

Read the steps

Compare the required vehicle fields with the source. Check the listing price and description, correct anything inaccurate, and choose Save changes. A cosmetic condition is not proof of a clean title or available financing.

Open the written guide →
7 sec

Quick guide · English

Choose the main vehicle photo

Reorder your photos so the strongest image comes first.

Read the steps

Open the vehicle photos and review the first image. Use Move to reorder a preferred photo into the first position. Check the main-photo label before publishing.

Open the written guide →
12 sec

Quick guide · English

Publish to Marketplace only

Keep the first publication separate from group distribution.

This demonstration cancels before posting.

Read the steps

In Review publication, choose Marketplace only. The summary confirms that no groups will be selected or shared to. Review the other details before confirming. Marketplace and groups is a separate choice using the 5–8 group workflow; Cancel returns to the draft without posting.

Open the written guide →
15 sec

Quick guide · English

Review before you publish

Review the publication summary, destination and title confirmation.

This demonstration cancels before posting; it does not show a live publication.

Read the steps

Choose Create on Marketplace. Check the price, photos and destination in Review publication. Confirm a clean title only with verified information. Confirm publication starts the Facebook workflow; Cancel or Escape returns to the draft without posting. After a real publication, inspect the listing on Facebook.

Open the written guide →
11 sec

Quick guide · English

Open and verify your listing

Inspect the intended vehicle and its actual Facebook review status.

Current CarSocial entry point followed by a recorded Facebook example from August 2026. Facebook’s layout may vary.

Read the steps

Choose View vehicle on Facebook. Check that the actual listing matches the intended vehicle, price, description and photos. Read Facebook’s status; a new listing may still be under review. CarSocial’s completion message alone is not independent verification.

Open the written guide →
8 sec

Quick guide · English

Sync your dealer inventory

Refresh vehicle links from the configured inventory source without publishing.

Read the steps

First configure a supported website or inventory URL in Settings. Choose Sync inventory and wait for the scan. Review the refreshed links; syncing the catalog does not create Marketplace listings.

Open the written guide →
7 sec

Quick guide · English

Import selected vehicles in a batch

Select vehicle links and import their details one at a time.

Read the steps

Filter the catalog to the links you need, select the intended vehicles, and choose Import data. Wait for the sequential imports, then open each draft and resolve missing details before publication.

Open the written guide →
9 sec

Quick guide · English

Search and filter your inventory

Find the drafts or published vehicles that need attention.

Read the steps

Open Full inventory. Search by VIN, stock, make or model, then open Filters to narrow status, year, inventory type or readiness. Check that only the intended vehicles remain before selecting a bulk action.

Open the written guide →
8 sec

Quick guide · English

Create a reviewed publish queue

Organize reviewed vehicles without starting unattended posting.

Read the steps

Select the intended vehicles, resolve any readiness blockers, and choose Create queue from selection. The queue prepares your work; each vehicle still needs your Publish this action and publication review. Creating the queue does not publish anything.

Open the written guide →
11 sec

Quick guide · English

Choose your import pricing source

Choose how future imports obtain their initial price.

Read the steps

In Settings, find Pricing rule and choose the source that matches your inventory. Manual keeps existing prices and leaves new prices for your review. Choose Save profile. This is an import rule, not an instruction to change a live Facebook price.

Open the written guide →
11 sec

Quick guide · English

Edit draft prices in bulk

Review a price adjustment and apply it to unpublished local drafts.

Read the steps

Select the intended vehicles and choose Edit prices. Review the fixed or percentage adjustment and every resulting price. Save unpublished updates local drafts only. Published Facebook listings require a separate, explicitly confirmed update.

Open the written guide →
11 sec

Quick guide · English

Review a Facebook price change

Check the old and new price before allowing a live listing update.

The confirmation is cancelled in this demonstration; no live price is changed.

Read the steps

Open a published vehicle, enter the reviewed new price, and choose Update Facebook price. Check the old and new amounts in the confirmation before proceeding. Cancel leaves the confirmed Facebook price unchanged. After an actual update, verify the value on Facebook.

Open the written guide →
11 sec

Quick guide · English

Record a republished or sold listing

Update the CarSocial record after confirming the real listing status.

Read the steps

Open the vehicle menu and choose Republished / sold. Record the status only after checking what happened on Facebook. This updates CarSocial’s record; it does not itself mark the Facebook listing sold or republish it.

Open the written guide →
11 sec

Quick guide · English

Share an existing listing to groups

Use the separate group-sharing action for an already published vehicle.

The confirmation is cancelled in this demonstration; no groups are contacted.

Read the steps

Open a published vehicle and choose Share to Facebook Groups. Read the confirmation for sharing to 5–8 groups and continue only when ready. Cancel if you do not intend to share. Group sharing is separate from Marketplace only publication.

Open the written guide →
13 sec

Quick guide · English

Renew eligible Marketplace listings

Open Facebook and renew only listings it currently makes eligible.

Current CarSocial entry point followed by a recorded Facebook example from August 2026. Eligibility and layout may vary.

Read the steps

Choose Renew listings in CarSocial’s seller control center. In Facebook, open the seller dashboard and review the eligible vehicles. Complete the renewal and read the confirmation. Eligibility and timing are determined by Facebook.

Open the written guide →
7 sec

Quick guide · English

Copy a safe support report

Send useful diagnostics with the exact step and error you encountered.

Read the steps

Expand System status in the inventory dashboard and choose Copy safe support report. Send the report with the guide step, error message and computer type. Do not include a Facebook password or sign-in code.

Open the written guide →
01

Desktop-first instructions

Account and billing stay on the website. Vehicle importing and Facebook publishing happen inside CarSocial Desktop.

02

Text plus video

Every workflow remains readable and searchable even when a customer cannot watch or hear the video.

03

Responsible publishing

The Help Center teaches review, confirmation, verification, and safe pacing instead of promising unattended posting.

Still blocked?

Bring us the exact step and error.

Tell support which guide you were following, your Mac or Windows version, and the exact message shown. Never email a Facebook password.

Email support