Support

Need help getting CarSocial running?

We're in active pilot. That means you get a real person helping you — not a chatbot, not a ticket queue. Install issues, account setup, inventory import, Facebook publishing flow. We fix it with you.

Response time

We aim to respond within a few hours during business days. For urgent install issues, email admin@carsocial.ai directly.

Already got help?

A short Trustpilot review helps other vehicle sellers decide whether CarSocial is worth trying.

Review CarSocial on Trustpilot

I need the app

Download the latest Mac or Windows beta build from the download page.

Go to downloads

I need an account

Create your account, activate the 7-day trial with a card on file, then login inside the desktop app to activate your device.

Create account

I already have an account

Open your account dashboard for license, billing and desktop activation status.

Open account

I am blocked during install

Windows SmartScreen and macOS notarization warnings are expected while the app is in beta. The docs walk you through both.

Install guide